Services
Small Business Services
You don't need an engineering team to run your business like one. We work with small teams and owner-operators who want to stop doing things manually, look more professional online, and not worry about whether their backups actually work.
No retainers, no bloated projects. We scope things clearly, price them honestly, and hand everything off so you're not dependent on us to keep it running.
What we do
Website & online presence
Fast, secure sites with clear calls‑to‑action, analytics, and accessibility baked in.
Automation kickstart
Eliminate repetitive tasks - intake forms, scheduling, invoicing, reminders, and SOPs.
Cloud & IT basics
Reliable email, backups, permissions, and secure file sharing without the chaos.
Data & dashboards
Track leads, revenue, and operations with a simple, trustworthy dashboard that you own.
Security & compliance basics
Passwords, MFA, device hardening, and policies so you can pass basic vendor checks.
On‑call assistance
Senior help when something breaks-guided triage, rollback, and simple runbooks.
Packages
Fixed-fee packages with a defined scope and real deliverables. You know what you're getting and what it costs before any work starts.
Essentials Site
$2.5k–$4k+A professional web presence that’s fast, clear, and easy to maintain.
- Modern, responsive website (up to 6 pages)
- Contact / lead form with spam protection
- Basic SEO and analytics setup
- Hosting configuration and deployment
Automation Starter
$3k–$5k+Remove manual toil by automating a real workflow end-to-end.
- Map one manual workflow from intake to completion
- No-code / low-code automation where it fits
- Human-in-the-loop checks and alerts
- Runbook and owner training
Operations Basics
$2k–$3.5k+Get the fundamentals right so day-to-day work runs smoothly.
- Email, calendar, and file organization
- Password manager and MFA rollout
- Device backup and recovery plan
- Vendor checklist and basic policies
Dashboard Quickstart
$3.5k–$6k+Turn raw data into a small set of metrics people actually use.
- Define 5–8 metrics tied to real decisions
- Simple data model with daily refresh
- Shareable dashboard with permissions
- How-to guide for extending metrics
Security Basics
$3k–$5k+Reduce risk with pragmatic, right-sized security controls.
- Risk review and prioritized checklist
- MFA / SSO setup and secure sharing
- Incident and vendor response templates
- Quarterly review playbook
Care Plan
$500–$1.5k/moOngoing support to keep systems healthy and moving forward.
- Monthly check-ins and small changes
- Uptime and backup monitoring
- Priority support window
- Quarterly roadmap review
Final pricing depends on scope, systems involved, and constraints (security, compliance, timelines). We’ll confirm a fixed fee after a short discovery call.
Project pricing covers the work: design, setup, and delivery. It's a one-time fee.
Most projects also use third-party services (hosting, email, automation tools). Those costs go directly to the provider and aren't buried in our fee. We tell you upfront what you'll pay and to whom.
If you want us to keep an eye on things after we're done, that's the Care Plan, a separate scope, separate pricing, always clearly defined before you commit.
We favor tools with transparent pricing and avoid anything that makes it hard for you to leave later.
How it works
-
Discover
A 45-minute call to understand your goals, constraints, and what "good" looks like. No prep required.
-
Plan
Fixed scope and timeline, clear deliverables. No surprises. You approve the plan before any work begins.
-
Build
Short iterations with demos and checkpoints. We keep you in the loop without requiring constant involvement.
-
Enable
Simple docs, checklists, and a walkthrough so your team can handle day-to-day operations without calling us first.
Deliverables
- Working solutions, not decks: deployed site, live automations, or dashboards in your account.
- Access & ownership: You own everything we build: repos, accounts, and artifacts. We don’t like vendor lock-in, and we won’t put you in that position either.
- Runbooks & training: clear steps for routine tasks and incidents.
- Roadmap next steps: prioritized ideas for future improvements.
Outcomes
FAQs
Do I need to be technical to work with you?
No. We handle the technical work end-to-end and translate it into plain language. You’ll understand what’s being built, why it matters, and how it affects your day-to-day operations.
How will my team know how to use and maintain what you build?
We provide written runbooks, step-by-step guides, and walkthroughs for common tasks. Before handoff, we review these materials with you so your team knows how to operate the system confidently.
Do you provide training?
Yes. Depending on the work, this may include live training sessions, recorded walkthroughs, or short workshops tailored to your team. Training is focused on real scenarios your team will encounter, not generic demos.
Will you help us decide what to build?
Yes. We start by understanding how your business operates today. Together, we identify a specific workflow or problem to improve, define what success looks like, and agree on a practical scope before any work begins.
How involved do we need to be during the project?
We keep your involvement focused and efficient. You’ll participate in an initial discovery session, review progress at agreed checkpoints, and join a final walkthrough and handoff. We handle planning, setup, and execution.
Can we start small and expand later?
Yes. Most clients start with a single, clearly scoped engagement. Once that work is live and providing value, we can expand incrementally based on your priorities.
What tools or software will we end up using?
We work within your reality first. If you already have systems in place, we start there. When new tools are required, we select them based on your needs, budget, and what your team can comfortably support. We favor open-source and standards-based tools to avoid vendor lock-in.
Will we own everything that’s built?
Yes. You own all accounts, configurations, dashboards, automations, and documentation. Nothing is proprietary or withheld, and you are not dependent on us to keep things running.
What happens after the work is completed?
We finish with a structured handoff: documentation, runbooks, training, and a review of next steps. Ongoing support is optional and available if you want continued help or periodic check-ins.
How does pricing work?
We work with clear scopes and transparent price ranges. Before any work begins, we provide a written proposal outlining exactly what’s included and the fixed cost. Third-party costs (hosting, software, usage-based services) are listed separately and paid directly to the provider. Never buried in our fee.
Get started
Start with a free consult
Tell us what's eating your time, what you're embarrassed to show clients, or what keeps you up at night. We'll tell you honestly whether it's something we can fix and what that looks like.